Privacy Policy

Last updated: July 2026

1. Introduction

Mishkaa Pty Ltd (ABN 97 653 158 724) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our business.

2. What Information We Collect

We may collect the following types of personal information:

Your name and contact details (email address, phone number, and business address).
Business information including company name, ABN, and role within your organisation.
Correspondence and communication records when you contact us via email or through our website.
Technical data such as IP address, browser type, and operating system when you visit our website (collected via cookies and analytics tools).

3. How We Collect Information

We collect personal information through the following means:

When you submit an inquiry via our website contact form (sent to ceo@mishkaapty.online).
When you communicate with us directly via email.
Through website usage data collected automatically via cookies and similar technologies.
When you provide information during business negotiations, engagements, or service delivery.

4. Purpose of Collection

We collect personal information for the following purposes:

To respond to your inquiries and provide information about our services.
To facilitate business relationships and deliver our trading and brand solutions.
To comply with legal and regulatory obligations under Australian law.
To improve our website, services, and customer experience.
To send administrative communications relevant to our business relationship.

5. Disclosure of Information

We may disclose your personal information in the following circumstances:

To our employees, contractors, and service providers who assist us in delivering our services.
Where required by law, regulation, or legal process (including compliance with the Privacy Act 1988).
In the context of a business transaction such as a merger, acquisition, or sale of assets.

We will not sell, trade, or rent your personal information to third parties for marketing purposes. Where we engage third-party service providers, we ensure they are bound by confidentiality agreements that comply with the APPs.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to collect usage data and improve functionality. Cookies are small text files stored on your device. You can configure your browser to reject cookies or notify you when a cookie is set. However, disabling cookies may affect certain features of the website.

We use this data for analytics purposes only and do not use it to identify individual visitors.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage systems, access controls, and encryption where appropriate. However, no data transmission over the internet can be guaranteed as completely secure.

8. Access and Correction

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Withdraw your consent to certain uses of your information, subject to legal or contractual restrictions.

To exercise these rights, please contact us at ceo@mishkaapty.online.

9. Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, please contact us at ceo@mishkaapty.online with details of your complaint. We will acknowledge receipt within 5 business days and investigate promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website, and the date of the latest revision will be indicated at the top of this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: ceo@mishkaapty.online
ABN: 97 653 158 724
Location: Victoria, Australia